Missed Call Recovery
A homeowner calls. Nobody answers. Invertops follows up before they move on to the next contractor.
Recover Missed CallsRevenue Recovery for Home Services
Invertops finds missed calls, unsold estimates, forgotten recommendations, dormant customers, and other revenue leaks, then automatically works those opportunities until they're ready for your team.
5× closed revenue or the performance pilot is on us.
Recovery plays
Invertops does not automate everything. It identifies specific places where money is being lost and works those opportunities until they close, decline, or need a human.
A homeowner calls. Nobody answers. Invertops follows up before they move on to the next contractor.
Recover Missed CallsYour CSR answered the phone, but the customer never scheduled. Invertops identifies the opportunity and works it back toward a booking.
Recover Unbooked CallsHigh-value estimates shouldn't disappear after one conversation. Invertops follows up open opportunities until the customer closes, declines, or needs a human.
Recover Open EstimatesRepairs, upgrades, and replacements recommended in the field become structured follow-up opportunities instead of disappearing inside technician notes.
Recover Technician OpportunitiesReactivate customers already in your database based on prior service history, timing, and likely next need.
Reactivate CustomersRecover failed renewals, cancelled memberships, and eligible past customers before recurring revenue disappears.
Recover Membership RevenueRe-engage cancelled appointments and recover jobs that would otherwise disappear from the schedule.
Recover CancellationsTurn open technician capacity and last-minute schedule gaps into revenue using warm opportunities already in the business.
Recover CapacityHow it works
Automate the follow-up, escalate the edge cases that need judgment, and keep humans where they close.
Natural texts that start conversations and drive replies, built for recovery, not blast marketing.
Timed voice attempts when a text isn’t enough, so high-value opportunities get a real touch.
Financing questions, special pricing, angry customers: your team gets the context and closes.
01
We sync with your CRM, dispatch, and phone tools so recovery sees missed calls, open estimates, renewals, and cancels.
02
Rules decide who gets follow-up, on which channel, and when, based on opportunity type, age, job value, and your policies.
03
Warm replies and edge cases escalate with context. You keep pricing, exceptions, and the conversation that books the work.
In practice
Example scenarios, illustrative until we publish named case studies. Stuck opportunity to outreach to booked work.
Example
A new HVAC lead comes in at 7:40pm. The engine texts within minutes, captures a morning preference, and queues a CSR callback with full context.
Example
A water heater quote sits for nine days. SMS + call follow-up earns a “can you come Thursday?” reply, handed straight to dispatch.
Example
Maintenance agreement renewals are pulled from the CRM. Outbound reminders hit before the 3-day board goes soft.
Example
A plumbing customer hasn’t booked since last spring. A short reactivation sequence earns a tune-up request and a new job on the calendar.
Performance pilot
Recover missed revenue today. Starts with a performance pilot. Pricing on the call.
Open-pipeline revenue leak audit
We map missed leads, open estimates, and renewals sitting in your CRM before outreach starts.
Membership lapse pull
Expiring agreements surfaced from your system of record so renewals hit the board first.
CSR handoff playbook
Warm replies escalate with context so your team closes, not re-discovers, the conversation.
Owner weekly recovery report
Replies, recovered jobs, and revenue brought back, measured by booked work, not vanity sends.
If closed revenue from Invertops-initiated follow-up does not reach 5x your pilot fee by the end of the pilot, you get a full refund. Requires reasonable cooperation (platform access and timely responses).
Straight answers on spam risk, brand voice, ServiceTitan, CSRs, and the performance pilot.
Let Invertops identify where opportunities are leaking from your current pipeline and show you which recovery play is worth attacking first.