Why missed calls cost more than you think
The real cost of a missed call goes beyond one job. Here's how to work it out for your business.
Read more24/7 call answering for high-value service businesses
Every call answered. Every hour. Every day.
Nights, weekends, holidays and lunch breaks are covered. Every caller reaches a friendly AI rep that sounds like your business, answers their questions and moves them toward booking.
*We'll book a 15-minute demo so you can hear it answer a call.
iCall coverage
Last 90 daysCalls by typeLast 30 days
Daytime calls
After-hours calls
Weekend calls
Busy-hour overflow
100%
Calls answered
Nights & weekendsPassed on
Urgent calls
Your rulesBusinesses trust Invertops with the calls that represent them
Not an answering service. A front desk that never closes.
Basic answering services take a message and leave the rest to you. Invertops answers like your best front-desk person: it learns your services, answers questions and finds out who's ready to buy.
Every call is handled with:
- Scripts written in your business's own words
- Questions that find the serious buyers
- Clear rules for when a call goes to your team
Book a demo and hear it answer a call.
Every call
- Answered on the first ring, day or night
- Greeted in your business's name
- Questions answered from your own information
Serious buyers
- Asks what they need and when
- Finds out their budget and timing
- Books them or passes them to your team
- Sends you a written summary
- Saves a recording of the call
What makes our call answering work
A message pad can't win you a $20,000 job. A front desk that answers every call, knows your business and finds the serious buyers can.
Call coverage
All answered- Daytime callsAnswered
- After-hours callsAnswered
- Urgent call · roof leakPassed to your team
- Weekend callsAnswered
Covered when your office isn't
High-value buyers often call after work, on weekends or while your team is busy. Every one of those calls gets answered.
- Nights, weekends and holidays
- Lunch breaks and busy hours
- As many calls at once as you get
- Use it all day, or only when your team is busy
Incoming call · 10:42 PM
Answered on the first ring
Kitchen remodel, about $60k budget. Wants to start in spring. Booked a design consultation for Monday.
Booked into your calendar
Appointment booked
Design consultation · Tomorrow · 8:00 AM
Finds the serious buyers
It asks the same questions your best salesperson would, so your calendar fills with real buyers, not people just browsing.
- What they need and when
- Budget and timing
- Whether they're a new or existing customer
- Notes passed to your team
Calls, bookings & quotes
Synced with your calendarSourceOutcomeValue
- Answer · After-hours callSun 10:42 PMConsultation booked—
- Follow up · Existing customerUpgrade quote #4471Approved$6,420
- Follow up · Unanswered quoteQuote #4502Booked$12,800
- Follow up · Plan renewalAnnual service planRenewed$1,200
- Answer · Urgent callMon 2:10 AMPassed to your team—
Illustrative call log
Knows when to pass the call
Some calls need a person. You decide which ones, and they go straight to your team.
You set the rules:
- An upset or frustrated caller
- Words like “urgent” or “cancel”
- Your most important customers
- Anything you'd rather handle yourself
Every call is recorded with a written copy, so you always know what customers asked for.
How we get you set up
Simple and low-lift. We do the setup, you approve the wording.
Want to hear it answer a call? Let's talk
- 24/7 call answering
- Scripts in your own words
- Serious buyers identified
- Urgent calls passed to your team
15-minute call. No pressure, no obligation.
Learn your business
We start by learning how you work:
- Your services, prices and service area
- Who on your team handles what
- Your hours and booking rules
Write and test
Then we build your setup:
- Writing the call script in your own words
- Setting the rules for passing calls to your team
- Running test calls with you
Go live and improve
And keep it sharp:
- Turning it on for all calls, or only when you need it
- Reviewing calls every week
- Adjusting the wording as you go
Call answering pricing
One fixed monthly price
Your price
24/7
coverage
Fixed
monthly price
1
support person
Answer is included in every plan. Add booking and follow-up to turn more calls into sales.
Your price is based on:
- The size of your team
- Number of locations and phone lines
- The hours you want covered
- Which software we connect to
What's included:
- 24/7 call answering
- Scripts in your own words
- Serious buyers identified
- Urgent calls passed to your team
- Recording of every call
- Written call summaries
- Setup and testing done for you
- Weekly call reviews
- Dedicated support person
Common questions
Will it sound like a robot?+
No. It holds natural conversations, understands what the caller needs and responds the way a well-trained front-desk person would. Ask for a sample call on your demo.
Can I use it only after hours?+
Yes. Use it around the clock, only after hours, or only when your team is busy and the phone keeps ringing.
What happens with urgent calls?+
You decide what counts as urgent. Those calls go straight to your team, with notes on what the caller needs.
How soon can we start?+
Most businesses are live within two to three weeks, including setup and test calls.
Guides from our team
After-hours calls: the revenue your competitors are booking
Your best buyers often call when your office is closed. Here's what happens to those calls today.
Read moreTurning emergency calls into long-term customers
How a fast, friendly answer at the worst moment turns a one-time caller into a loyal customer.
Read moreStop sending your best customers to voicemail
Let's get every call answered, day and night, without hiring anyone.