A practical guide to cleaning up your customer records
Clean records mean bookings land in the right place. Here's where to start.
Read moreAppointment booking for high-value service businesses
Booked straight into your calendar. No typing it in twice.
Serious buyers get booked with the right person at the right time, with notes from the call attached, before they hang up.
*We'll book a 15-minute demo to show you how booking works with your calendar.
iThis week's bookings
Last 90 daysDesign consultationTomorrow · 8:00 AM
System replacement visitThu · 1:00 PM
Upgrade walkthroughFri · 10:30 AM
18
Appointments booked
6 after hours18
Reminders sent
Fewer no-showsBusinesses trust Invertops with the calls that represent them
A booking process that works while you sleep
A caller who's ready to book shouldn't hear “we'll call you back.” Invertops books them on the spot, using your calendar and your rules.
Every booking comes with:
- The right person and the right time slot
- Notes from the call attached
- A reminder before the appointment
Book a demo to see it book into your calendar.
On the call
- Checks your calendar for open times
- Offers the caller the best options
- Confirms the appointment before they hang up
After the call
- Adds the booking to your customer system
- Attaches notes and a recording
- Sends the customer a confirmation
- Sends a reminder before the visit
- Reschedules when plans change
What makes our booking work
Every hour between “I'm interested” and a booked appointment is a chance for a competitor to win the job. We close that gap on the first call.
Appointment booked
Consultation · Tue · 9:00 AM
Appointment booked
System replacement visit · Thu · 1:00 PM
Appointment booked
Upgrade walkthrough · Fri · 10:30 AM
Booked on the first call
No phone tag. Serious buyers are booked while they're still on the line, using your real calendar.
- Real-time open slots
- The right person for the job
- Confirmation sent right away
Incoming call · 10:42 PM
Answered on the first ring
Kitchen remodel, about $60k budget. Wants to start in spring. Booked a design consultation for Monday.
Booked into your calendar
Appointment booked
Design consultation · Tomorrow · 8:00 AM
Your rules, every time
You decide who gets booked, when and with whom.
You control:
- Which services can be booked
- Minimum job size or budget
- Service area and travel time
- Which team member takes which appointment
Calls, bookings & quotes
Synced with your calendarSourceOutcomeValue
- Answer · After-hours callSun 10:42 PMConsultation booked—
- Follow up · Existing customerUpgrade quote #4471Approved$6,420
- Follow up · Unanswered quoteQuote #4502Booked$12,800
- Follow up · Plan renewalAnnual service planRenewed$1,200
- Answer · Urgent callMon 2:10 AMPassed to your team—
Illustrative booking log
Fewer missed appointments
Reminders and easy rescheduling mean more customers show up, and your team sees every change.
- A reminder before every visit
- Easy rescheduling by call or text
- Every change updated in your calendar
How booking gets set up
We connect to your calendar, agree on the rules and test it with you.
Want to see it book into your calendar? Let's talk
- Booking into your calendar
- Bookings added to your customer system
- Booking rules you control
- Call notes on every booking
15-minute call. No pressure, no obligation.
Connect your calendar
We start with your tools:
- Connecting to your calendar and customer system
- Mapping who handles which appointments
- Access only where it's needed
Set your booking rules
Then we agree on how booking works:
- Which services, areas and job sizes to book
- How far ahead and how close together
- What confirmations and reminders say
Test and go live
And make sure it works:
- Test bookings with you
- Turning it on
- A weekly report of every booking
Booking pricing
One fixed monthly price
Your price
24/7
booking
Fixed
monthly price
1
support person
Booking is included in the Answer + Book and Full Front Desk plans.
Your price is based on:
- The size of your team
- Number of calendars and locations
- How complex your booking rules are
- Which software we connect to
What's included:
- Booking into your calendar
- Bookings added to your customer system
- Booking rules you control
- Call notes on every booking
- Confirmations
- Reminders before every visit
- Rescheduling
- Weekly booking report
- Dedicated support person
Common questions
Do you book directly into my calendar?+
Yes. We connect to your calendar and customer system and book within the rules you set, with notes from the call.
What if I don't want certain jobs booked?+
You set the rules. Jobs outside your area, below your minimum or outside your services get passed to your team or politely declined.
What if a customer needs to reschedule?+
They can call or text. We find a new time and update your calendar.
Which software do you work with?+
We work with the calendars and customer systems most service businesses use. Tell us yours on the demo call.
Guides from our team
After-hours calls: the revenue your competitors are booking
Callers who can book on the spot don't shop around. Here's what that's worth after hours.
Read moreHandling storm-season call surges without losing jobs
When the phone won't stop ringing, fast booking is what keeps jobs from going elsewhere.
Read moreFill your calendar without lifting a finger
Let's get serious buyers booked before they hang up.